A New York City woman said she successfully used OpenAI’s ChatGPT chatbot to fix an appliance in her apartment building after her landlord tried to increase her rent.
The woman, who calls herself “Svetlana”, told SWNS Media: “This is an audacious rent increase that seems to be revenge after I lodged a complaint and asked for a rent reduction on top of a reduction in services across the building.”
Svetlana said the washer and dryer in her building hadn’t worked in more than two years, and she received a message in February that her rent would rise 0.4 percent, from $1,389 to $1,395. She received the notice a few days after she made a request to reduce the rent of the scrapped washing machine.
She said she turned to ChatGPT, a popular chatbot, to help draft a rent reduction letter. The bot can simulate a human-like conversation with a user based on a given prompt, and it has the fastest-growing user base, reaching 100 million monthly active users in January.
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“It took a few tries to make it perfect,” Svetlana told SWNS. “I tip ChatGPT to add more legalese.”
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ChatGPT was able to draft a letter citing New York’s rent stabilization law and arguing that the rent increase was retaliatory because Svetlana had demanded a rent reduction.
“That’s the beauty of ChatGPT — the ability to collaborate, exchange ideas, turn ideas into coherent articles,” said Svetlana, 28.
“It’s like a super-intelligent, objective, real-time sounding board.”
She said the washing machine was fixed the same month she sent the AI-generated letter to the landlord.
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“I never heard back officially from the landlord. I have a sign in my building announcing that the laundry room has been restored,” she added.
Svetlana told the outlet that she works as an administrative assistant and uses ChatGPT in a professional capacity, and after her success with her landlord, she is considering using the chatbot for other legal matters.
“I considered sending out a dreaded legal letter to neighbors who regularly smoked continuously indoors,” she said.
“It has definitely strengthened my belief in how… [the] The infinite future of artificial intelligence,” added Svetlana.
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Similarly, earlier this year in the UK, a university student said she was able to use ChatGPT to draft a letter that helped her get out of a parking ticket.