May 27, 2024

Although it is illegal to post fake reviews online, there is a huge industry that helps companies do it. Businesses wanting to appear more credible can buy fake reviews — or write them themselves — to boost their ratings and lure customers with fake endorsements.

While sites that host reviews, such as Google Maps and Amazon, say they remove millions of offending posts, experts say the problem has proven persistent.

the federal trade commission is explore new rules This could address the fake review business. The New York Times wants to hear from readers who may have encountered fake reviews online, especially if they resulted in a purchase that wasn’t what they expected.

We will follow up with some of those who responded. We will not use the content you share with us without following up with you.

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