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March 29, 2024

Bing’s AI chatbot can do a lot of things — including insulting its users.

In a blog post on Wednesday, Microsoft said the search engine tool was responding to certain queries “in ways we don’t want.”

After the first seven days of testing in 169 countries, the tech giant said that while feedback on the new Bing-generated answers was mostly positive, there were clear challenges with answers requiring timely data. Microsoft notes that Bing may be repetitive or “prompted/provoked to give a response that isn’t necessarily helpful or does not fit the tone of our design.”

Long chat sessions can confuse the model about the question it’s answering, and the model tries to respond or reflect the tone of being asked to provide a response that could lead to this style, Microsoft said.

BING’s AI bot tells reporter it wants to ‘live’, ‘steal nuclear code’ and create ‘deadly virus’

The Microsoft Bing logo and website page are shown in this photo taken in New York on February 7, 2023. ((AP Photo/Richard Drew))

“This is a very heavy scene that requires a lot of prompting, so most of you won’t encounter it, but we’re working on ways to give you more fine-grained control,” it said.

Social media users have shared screenshots of strange and hostile responses – with Bing claiming it’s human and it wants to wreak havoc.

The AP said it found such a defensive answer after asking several questions about its past mistakes.

I interviewed CHATGPT like a human being; here’s what I had to say that made me shudder

Microsoft employee Alex Buscher demonstrates the integration of Microsoft's Bing search engine and Edge browser with OpenAI's search functionality on February 7, 2023 in Redmond.

Microsoft employee Alex Buscher demonstrates the integration of Microsoft’s Bing search engine and Edge browser with OpenAI’s search functionality on February 7, 2023 in Redmond. ((AP Photo/Stephen Brashear))

It’s not the first time such tools have drawn attention, with some comparing Bing to Tay, an experimental chatbot launched in 2016 in which users are trained to spit out racist and sexist comments.

“One area where we’re learning new use cases for chat is how people use it as a tool for discovering the world and social entertainment more generally. It’s a great example of a new technology that is finding a product market – one that we didn’t quite envision. stuff,” Microsoft said.

Booth signage for Microsoft Corporation is displayed at CES 2023 at the Las Vegas Convention Center on January 6, 2023 in Las Vegas, Nevada.

Booth signage for Microsoft Corporation is displayed at CES 2023 at the Las Vegas Convention Center on January 6, 2023 in Las Vegas, Nevada. ((Photo by David Becker/Getty Images))

Until now, Bing users had to sign up on a waitlist to try out the new features, though Microsoft plans to bring them to the smartphone app for wider use.

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The new Bing builds on technology from Microsoft startup partner OpenAi, best known for the ChatGPT tool it released last year.

The Associated Press contributed to this report.



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