February 9, 2023

Microsoft recently said that artificial intelligence will have as much of an impact on our lives as PCs and the internet—an expectation from a company that just invested billions in OpenAI, maker of ChatGPT.

However, Microsoft is far from alone in making these claims — ChatGPT’s talents, including advanced text generation and question answering, are potentially transformative. But how exactly will AI tools and machine learning change Microsoft 365 (formerly known as Microsoft Office)?

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