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April 20, 2024

Did you know you can use your Amazon Alexa device in an emergency? Plus, I got a detailed look at Amazon’s little-known security software that protects your home from intruders and helps you call emergency hotlines without picking up the phone.

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Set up your Alexa for emergencies

If you own an Alexa device, you know how convenient it can make life, despite the obvious privacy concerns of having a microphone turned on in your home. You can ask simple questions or look up quick information without moving your hands. Now I’m here to help you use handy tech to your advantage and set up your Alexa so you can use the device in an emergency.

Follow the steps below to set up Amazon’s Alexa for emergencies.
(Amazon)

Can you call 911 with Alexa?

Alexa-enabled devices don’t allow you to call 911 directly. However, I have found some solutions for quickly calling for help using Alexa.

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Set up emergency contacts

For your own safety, the first step you should take is to create a emergency contact on your Alexa. It’s super easy to do, and if you set up an emergency contact, your Alexa device will contact that person via message and phone call so they can help you directly or call emergency services.

  1. Open the Alexa app on your smartphone
  2. tap comminicate
  3. In the upper right corner, tap the icon that looks like a person or two silhouettes – this is your contacts
  4. Then tap the three vertical dots for more menu settings
  5. tap emergency contact
  6. tap select a contact
  7. Search or scroll until you find the contact you want to add as an emergency contact
  8. Under their contacts select the phone number you want to use – preferably a mobile number rather than a landline so they can receive calls and send messages
  9. tap Next then click complete
  10. If you need to reach your emergency contacts, use one of the following phrases: “Alexa…”: – “Call for help.” – “Call my emergency contacts.” – “Call my contacts for help. – “Call my help contact.” – “Help.” – “I need help.”

Pro tip: Make sure you don’t have anyone in your contacts with the name or word “help” because your Alexa might try to reach them.

Alexa Together is a subscription service that helps you care for loved ones remotely. If the person you want to support has an Alexa Echo device and an Amazon account, you can set up an Alexa Together subscription for them.

The best feature Alexa Together offers is 24/7 emergency response. They have agents on call at all times to help your loved one get help. While this subscription does come with a monthly fee, it’s worth it for the peace of mind of family members who don’t live close together.

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Other features offered by Alexa Together:

  • Custom Reminders Know when your loved ones first interact with Alexa, and if they don’t interact with Alexa on a particular day, set a reminder for them so you know what they’re up to
  • Remote Assistance Set reminders on their devices so they can get reminders, link music services to their accounts, manage shopping lists, and more
  • Create a circle of support While you can only support one user with Alexa Together, you can add up to 10 other family members or friends to a circle circle of support so you know someone is always there to help

Alexa Together provides a 30-day free trial $19.99 per month (tax included) after free trial.

Alexa Together is a service that helps you care for your loved ones remotely.

Alexa Together is a service that helps you care for your loved ones remotely.
(iStock)

Alexa Guardian

Amazon also offers something called Alexa Guard, which lets you call emergency help, get alerts about your home when you’re not there, and give you an extra layer of security by keeping unwanted visitors at bay.

There’s a free version of Alexa Guard, but it offers almost as many security features as plus version Do.if you have Alexa Guard Plusyou have 24/7 access to Alexa’s Emergency Line, which will help contact emergency services when needed.

Other features include:

  • Smart Alerts Your Alexa can detect certain sounds and alert you when they are potentially dangerous.You can receive alerts for smoke or carbon monoxide detectors going off, footsteps, glass breaking or doors slamming
  • Block unwanted visitors You can set Alexa to turn lights on and off when you’re not home so it seems like someone is there, play a dog barking sound when you’re not home, or sound an alarm if motion is detected when internal motion is detected

Alexa Guard offers a free trial, or $4.99 a month if you subscribe to a monthly plan, or $49 for a full year.

How do I set up Alexa Guard and Alexa Guard Plus?

In order to set it up, do the following:

1) Open the Amazon Alexa app. (Make sure you have the latest version of the app and your Echo software is up to date)

2) Click the “More” button in the lower right corner

3) Click Settings > Scroll down to Guard and click “Set Guard”

4) You can “add”:

  • Smart devices, including smoke alarms, carbon monoxide detectors
  • Smart alarm when the sound of glass breaking is heard.
  • Smart lighting (Alexa will turn on connected lights when you set them to “Away” mode

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5) You can get advanced Alexa Guard Plus by clicking the settings gear icon in the upper right corner. You’ll notice the features you can activate, including “Dog Barking Sounds”, “Activity Sounds with Siren”, “Emergency Helpline”.

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