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If the long wait times and hard-to-find numbers weren’t clear enough, I’d say: tech companies don’t want to talk to you.
This is a secret you don’t know.You can call Amazon you If you have questions about your order or anything else. Click or click here to see secret locations on Amazon.com.
You can use chat features on websites, but scammers make these features hard to trust. Tap or tap red flags to spot Facebook chatbot scam that steals login details.
When you need help, always look for contact information on the company’s official website. Even if it’s not always easy. Fortunately, I did the digging for you.
Stop Googling!Here are 10 numbers you might need
Googling phone numbers for tech companies is very dangerous. Scammers use the system to advertise deceptive websites and phone numbers as top search results.
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Instead of waiting for a response to the online form, try calling. Know that wait times can be long. (Keep reading for a clever way to see how long.)
I’ve also included links for those who would rather use a contact form or chat service.
Amazon: 888-280-4331; Go here for Amazon support.
Microsoft: 800-642-7676; Go here for Microsoft Support.
Apple: 800-275-2273; Go here for Apple Support.
Google: 650-253-0000; Go here for Google Support.
Tesla: 888-518-3752; Go here for Tesla support.
Roku: 816-272-8106; Go here for Roku support.
Samsung: 800-726-7864; Go here for Samsung Support.
PayPal: 888-221-1161; Go here for PayPal support.
Zoom: 888-799-9666; Go here for Zoom support.
Now, what if you need to contact a company that is not on this list? As I said, your best bet is to find the contact number on the company’s official website. You can also try this trick.
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Find customer support and wait times
If you don’t want to find the number yourself, get humans can help. Simply enter the company name to view contact information.
You can browse or search for company numbers. Select the brand from the drop down results and you will be taken to the listing page with the details you need to contact.
One caveat: The site is full of ads that you shouldn’t click. Skip buttons that claim to automatically prompt for calls or chats. Grab a pen and paper and write down the numbers.
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Fortunately, it’s easy to tell which number to use—the big blue number on the left side of the screen. You’ll even see current wait times and best talk times.
You now have the information you need, no Google searches required. Speaking of which, here are seven things you should never search for on google.
For more tech smarts, click the link below to my latest podcast, which is great for walking around the house, driving, and working.
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Find my podcast “Kim Komando Today” on Apple, Google Podcasts, Spotify, or your favorite podcast player.
Just search for my last name “Komando”.
What digital lifestyle questions do you have?Call Kim’s national radio program and Click or click here to find it on your local radio station. You can listen or watch The Kim Comando Show on your phone, tablet, TV or computer. Or tap or click here to view Kim’s free podcast.
Copyright 2019, West Star Multimedia Entertainment. all rights reserved.
Learn about all the latest technologies The Kim Comando Show, the nation’s largest weekend radio talk show. Kim takes calls and advises on today’s digital lifestyle, from smartphones and tablets to online privacy and data hacking. For her daily tips, free newsletter, and more, visit her website: Komando.com.